{"id":521,"date":"2026-05-07T17:11:42","date_gmt":"2026-05-07T15:11:42","guid":{"rendered":"https:\/\/mobco.org\/?page_id=521"},"modified":"2026-05-14T10:49:35","modified_gmt":"2026-05-14T08:49:35","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/mobco.org\/index.php\/conditions-generales-de-ventes\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de ventes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"521\" class=\"elementor elementor-521\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6425d e-flex e-con-boxed e-con e-parent\" data-id=\"ee6425d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-433b5e1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"433b5e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2fe634 elementor-widget elementor-widget-heading\" data-id=\"b2fe634\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales de vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e28cf0 elementor-widget elementor-widget-text-editor\" data-id=\"8e28cf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>OBJET DES PRESTATIONS<\/strong><\/h3><p style=\"font-weight: 400;\">Mobco propose des prestations de :<br \/>\u2022 formation professionnelle ;<br \/>\u2022 conseil ;<br \/>\u2022 conception et ing\u00e9nierie p\u00e9dagogique ;<br \/>\u2022 accompagnement de projets de formation.<br \/>Les prestations peuvent \u00eatre r\u00e9alis\u00e9es en pr\u00e9sentiel, \u00e0 distance ou en format hybride.<\/p><h3><strong>COMMANDE ET CONTRACTUALISATION<\/strong><\/h3><p style=\"font-weight: 400;\">Toute prestation fait l\u2019objet d\u2019un devis, d\u2019une convention ou d\u2019un contrat pr\u00e9cisant :<br \/>\u2022 les objectifs ;<br \/>\u2022 le contenu ;<br \/>\u2022 les modalit\u00e9s de r\u00e9alisation ;<br \/>\u2022 les conditions financi\u00e8res.<br \/>La commande est consid\u00e9r\u00e9e comme valid\u00e9e \u00e0 r\u00e9ception du devis ou de la convention sign\u00e9e.<\/p><h3><strong>TARIFS ET R\u00c8GLEMENT<\/strong><\/h3><p style=\"font-weight: 400;\">Les tarifs sont indiqu\u00e9s en euros, HT ou TTC selon le r\u00e9gime applicable.<br \/>Sauf mention contraire :<br \/>\u2022 un acompte peut \u00eatre demand\u00e9 \u00e0 la validation ;<br \/>\u2022 le solde est payable \u00e0 r\u00e9ception de facture.<br \/>Les modalit\u00e9s de r\u00e8glement sont pr\u00e9cis\u00e9es dans les documents contractuels transmis avant le d\u00e9marrage de la prestation.<\/p><h3><strong>ANNULATION OU REPORT<\/strong><\/h3><p style=\"font-weight: 400;\">En cas d\u2019emp\u00eachement, nous invitons nos clients \u00e0 nous pr\u00e9venir d\u00e8s que possible afin de rechercher ensemble une solution adapt\u00e9e.<br \/>Toute annulation intervenant moins de 7 jours ouvr\u00e9s avant le d\u00e9marrage de la prestation pourra entra\u00eener une facturation partielle ou totale selon les engagements d\u00e9j\u00e0 engag\u00e9s.<br \/>Les reports restent possibles selon les disponibilit\u00e9s.<\/p><h3 style=\"font-weight: 400;\"><strong>D\u00c9ROULEMENT DES PRESTATIONS<\/strong><\/h3><p style=\"font-weight: 400;\">Les prestations sont r\u00e9alis\u00e9es avec le souci constant de la qualit\u00e9 p\u00e9dagogique, de l\u2019adaptation aux besoins des participants et de la confidentialit\u00e9 des \u00e9changes.<br \/>Pour les formations \u00e0 distance, les participants doivent disposer d\u2019un \u00e9quipement et d\u2019une connexion internet adapt\u00e9s.<\/p><h3><strong>ACCESSIBILIT\u00c9<\/strong><\/h3><p style=\"font-weight: 400;\">Une attention particuli\u00e8re est port\u00e9e \u00e0 l\u2019accessibilit\u00e9 des formations et prestations aux personnes en situation de handicap.<br \/>Chaque situation pouvant \u00eatre diff\u00e9rente, nous invitons les participants concern\u00e9s \u00e0 nous contacter en amont afin d\u2019\u00e9tudier les adaptations possibles.<\/p><h3><strong>PROPRI\u00c9T\u00c9 INTELLECTUELLE<\/strong><\/h3><p style=\"font-weight: 400;\">Les supports, m\u00e9thodes et contenus transmis dans le cadre des prestations restent la propri\u00e9t\u00e9 de Mobco.<br \/>Ils sont destin\u00e9s \u00e0 un usage strictement professionnel et ne peuvent \u00eatre reproduits ou diffus\u00e9s sans autorisation pr\u00e9alable.<\/p><h3 style=\"font-weight: 400;\"><strong>CONFIDENTIALIT\u00c9<\/strong><\/h3><p style=\"font-weight: 400;\">Les informations partag\u00e9es dans le cadre des missions et formations sont trait\u00e9es de mani\u00e8re confidentielle.<\/p><h3><strong>R\u00c9CLAMATIONS<\/strong><\/h3><p style=\"font-weight: 400;\">Nous accordons une importance particuli\u00e8re \u00e0 la qualit\u00e9 de nos prestations et \u00e0 la satisfaction de nos clients.<br \/>Toute remarque ou r\u00e9clamation peut \u00eatre adress\u00e9e \u00e0 : <a style=\"color: #000000;\">emilie.mognot@mobco.org<\/a><br \/>Chaque demande fera l\u2019objet d\u2019un traitement attentif.<\/p><h3><strong>DONN\u00c9ES PERSONNELLES<\/strong><\/h3><p style=\"font-weight: 400;\">Les donn\u00e9es collect\u00e9es sont utilis\u00e9es uniquement dans le cadre de la gestion administrative, p\u00e9dagogique et commerciale des prestations, conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur.<\/p><h3><strong>DROIT APPLICABLE<\/strong><\/h3><p style=\"font-weight: 400;\">Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais.<br \/>En cas de difficult\u00e9, les parties s\u2019engagent \u00e0 privil\u00e9gier une r\u00e9solution amiable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18bc7e87 e-flex e-con-boxed e-con e-parent\" data-id=\"18bc7e87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 283.5 27.8\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" 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d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-489307f4 elementor-widget elementor-widget-heading\" data-id=\"489307f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alors, on fait quoi ensemble ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5496092f e-flex e-con-boxed e-con e-parent\" data-id=\"5496092f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ac5fd11 e-con-full e-flex e-con e-child\" data-id=\"5ac5fd11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1308a408 elementor-widget elementor-widget-text-editor\" data-id=\"1308a408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<a style=\"color: #ffffff; text-decoration: none;\" onmouseover=\"this.style.textDecoration='underline'\"\nonmouseout=\"this.style.textDecoration='none'\" href=\"https:\/\/mobco.org\/index.php\/mentions-legales\/\">Mentions l\u00e9gales<\/a>\n\n<\/br>\n\n<a style=\"color: #ffffff; text-decoration: none;\" onmouseover=\"this.style.textDecoration='underline'\"\nonmouseout=\"this.style.textDecoration='none'\" href=\"https:\/\/mobco.org\/index.php\/conditions-generales-de-ventes\/\">Conditions g\u00e9n\u00e9rales de ventes<\/a>\n\n<\/br>\n\n<a style=\"color: #ffffff; text-decoration: none;\" onmouseover=\"this.style.textDecoration='underline'\"\nonmouseout=\"this.style.textDecoration='none'\" href=\"https:\/\/mobco.org\/wp-content\/uploads\/2026\/05\/Certificat-Qualiopi-Mise-a-jour-le-19.01.2026.pdf\">Certificat Qualiopi<\/a>\n\n<\/br>\n<\/br>\n<strong>\u00a9 Mobco 2026<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fc97b7b e-con-full e-flex e-con e-child\" data-id=\"3fc97b7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72b17904 elementor-widget elementor-widget-heading\" data-id=\"72b17904\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un projet en t\u00eate \n<\/br>ou juste une question ?\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd3bcfc elementor-widget elementor-widget-heading\" data-id=\"6dd3bcfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">N'h\u00e9sitez pas, je suis l\u00e0 pour \u00e7a !\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-499d9770 elementor-widget elementor-widget-text-editor\" data-id=\"499d9770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>M&rsquo;\u00e9crire :<\/strong><a style=\"color: #ffffff; text-decoration: none;\" href=\"mailto:emilie.mognot@mobco.org\"><br \/>emilie.mognot@mobco.org<br \/><\/a><\/p><p><strong>Discuter :<\/strong><br \/>06 82 76 48 90<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de vente OBJET DES PRESTATIONS Mobco propose des prestations de :\u2022 formation professionnelle ;\u2022 conseil ;\u2022 conception et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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